Majestic Wine is the UK’s biggest case wine merchant and it is not difficult to see why. They focus exclusively on those who wish to buy fairly large quantities of mixed case wine, and offer many promotions and offers to keep their customers coming back for more. Majestic has won many awards including the International Wine Challenge High Street Merchant of the Year and won awards from the leading wine magazine Decanter including the ‘Decanter Readers Awards High Street Wine Chain of the Year’. Majestic was formed back in 1981, the company has been in several different hands over the years but the current management team has led the store since 1991. Majestic wine currently has 147 stores in the UK and in the early 2000’s Majestic Wine went online. They have since received success with their online store.
Since its inception back in the early 80s Majestic has operated a policy of having a minimum order of 12 bottles of wine. They find this policy enables them to best deliver high quality service to their customers.However, if you wish to give a gift of wine less than 12 bottles the store does have a gift solutions service providing exclusive gift packs in smaller quantities for special occasions.
Delivery Times and Costs
One of the main features of Majestic wine, is that it is the only major wine retailer to offer entirely free delivery on its items to anywhere in mainland United Kingdom. There are no catches involved.
Delivery is also extremely fast and reliable. As most deliveries come from your local store, many are received within 24 hours. However, the store guarantees your wine will be with you within 7 days. However, delivery is not possible outside of the UK. Some remote areas cannot be accessed by the company’s vans but Majestic still offers a mail delivery service, using special packaging to reduce the likelihood of a breakage.
Range of Products
Majestic offer a wide range of wine products. They have plenty of special offers available and new wines regularly appear on the site. The site sells almost every wine you can think of, the variety is breathtaking. Majestic steers clear of bland uninteresting wines and focuses on wines of interest. However, the sheer size of the company means there is really something for everyone. In addition to wines the site sells beers, spirits and soft drinks. It also offers a selection of gifts and accessories including wine racks, corkscrews and even red letter day experience gifts.
Types of Products and Price Range
Majestic offers both old world and new world styles and many, many different grape varieties. There is a focus on high quality wine, but there are also many cheap wines to choose from. Majestic does offer a fair few wines under £6, but the wines are spread fairly evenly across the range. There are also many different offers to watch out for as you can receive substantial discounts on decent wines. The site also offers organic and vegetarian wines as well as both cork and a screwcapped selection.
Style and Usability of Site
The site itself is extremely user friendly. All the information is set into clear sections that allow you to easily access the page you require. It is easy to browse products by country, type of wine, price band, grape variety, style or even special features such as Press recommended or Manager’s Choices. The aesthetics of the site are good, with a colourful and attractive design with vibrant pictures and an easy to read font. It is easy to access areas such as customer service information and there are many help options available to guide you in the right direction. The site is full of information and even has a blog where you can view the latest news from Majestic Wine. You can also easily access your account, or your favourites. This lets you personalise the page to make it more relevant to what you enjoy.
To purchase wine from Majestic online you must sign up with the company. You cannot make one off purchases online. To do this you follow the links of the site and register. This involves giving your email address, details and a password, the site is secure. You will then proceed automatically to the checkout where you can place your order. Your order is confirmed by email and you can check the progress or the details of this order whenever you log in.